Device not visible
Applies to SiteSync StandardEnterprise ManagementField App
What this means
Section titled “What this means”A device isn’t showing where you expect it.
Most likely causes
Section titled “Most likely causes”- It has no site assigned — a device without a site won’t appear in your fleet.
- You’re filtered to a different site, sensor type, or status.
- It’s assigned to a different site than expected.
Check these first
Section titled “Check these first”- Clear search/filters on the Devices list.
- Confirm the device’s assigned site.
- Search by Dev EUI across sites.