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Downlink remains queued

Applies to SiteSync StandardEnterprise ManagementField App Introduced in 1.0.0

Downlinks are queued and delivered on the device’s next uplink. A queued downlink usually means the device hasn’t transmitted yet.

  1. Check-in Status on the device — the device must be online and reachable.
  2. The device class (see Class A timing).
  3. Whether the device has uplinked since you queued it.
  4. The device’s downlink queue in your network server (LNS) — SiteSync hands the downlink to the LNS, so the LNS queue shows whether it’s still pending delivery.
Was this page helpful? Report incorrect documentation Last reviewed 2026-07-30