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Device assigned to wrong site

Applies to Enterprise Management Introduced in 1.0.0 Role: Administrator

The device exists but is attached to the wrong site — commonly after a bulk upload to the wrong site, or when devices land in a default site.

Transfer the device to the correct site from the Enterprise Management app. Devices sitting in a default site can be moved from there.

You can also re-run a bulk upload from Enterprise Management with the correct site to reassign the affected devices.

Was this page helpful? Report incorrect documentation Last reviewed 2026-07-30