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Bulk-upload validation error

Applies to SiteSync StandardEnterprise Management Introduced in 1.0.0 Role: Administrator

SiteSync processed the file and reported which rows failed and why — successful rows are still added.

  • Changed/missing column headers (upload fails immediately).
  • Missing required field (name, dev_eui, join_eui, or app_key).
  • A dev_eui or a tag_path repeated within the file (each must be unique per file).
  • A name containing a forward slash (/).
  • A deviceType that doesn’t match a profile label exactly — often a trailing space or an ambiguous duplicate label.
  • A tag_path with an unknown [provider] prefix or illegal path characters.

See Resolve import errors for the exact messages and fixes.

Fix the reported rows and re-upload only the failed rows. Always start from the downloaded template.

Was this page helpful? Report incorrect documentation Last reviewed 2026-07-30